Good content is sometimes not enough, the users must reach it so they can see it's good!

Edit option in Google Forums

Posted: January 10th, 2012 | Author: | Filed under: Usability fail | Tags: , | No Comments »

google_forums

You can edit your post. Actually you cannot, you can delete it though.


Google Account login over the years

Posted: October 7th, 2009 | Author: | Filed under: Good practices, Patterns | Tags: , , , | No Comments »

A login account sounds simple but it’s not. I’ve been watching Google Account login form for a while and saw the changes they made over time. A login form has to accomplish several things:

- get the registered clients into the system fast
- make unregistered users to register
- convert a visitor into a user
- provide a way to recover an account

In time, the priority of those things changes, ie: at the beginning of a startup you want more new users, the register process must be the first thing a visitor sees in the page, after a while and a solid client base you want those clients to login fast and without issues.

Let’s see some of Google’s login forms now:

google-account-login

Size of the font and spacing changed for better focus on the link.

google-docs-login

Here come the blue buttons.  Call to action all the way. Unfortunately, I personally had problems logging in, I pressed the “new account” button instead of “login” multiple times.  Wasn’t very happy with those. The naming on the button changed a lot, “get started”, “pick a name” or simply “new account”

gmail-login-signup

Login_Full

The next one is the one i can see today on my browser, it really doesn’t have a actual call-to-action button, just a size priority. It’s better.

2009-10-07_1713

Note: I’m more than sure it depends on the OS/BROWSER/GOOGLE SERVICE etc.