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	<title>Usability Thoughts &#187; Usability fail</title>
	<atom:link href="http://usabilitythoughts.com/category/usability-fail/feed" rel="self" type="application/rss+xml" />
	<link>http://usabilitythoughts.com</link>
	<description>content meets user</description>
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			<item>
		<title>Edit option in Google Forums</title>
		<link>http://usabilitythoughts.com/edit-option-in-google-forums.html</link>
		<comments>http://usabilitythoughts.com/edit-option-in-google-forums.html#comments</comments>
		<pubDate>Tue, 10 Jan 2012 11:18:11 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[google]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=197</guid>
		<description><![CDATA[
You can edit your post. Actually you cannot, you can delete it thought.
]]></description>
			<content:encoded><![CDATA[<p><img src="http://usabilitythoughts.com/wp-content/uploads/2012/01/google_forums.png" alt="google_forums" title="google_forums" width="270" height="106" class="alignnone size-full wp-image-198" /></p>
<p>You can edit your post. Actually you cannot, you can delete it thought.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Windows icon selection fail</title>
		<link>http://usabilitythoughts.com/windows-icon-selection-fail.html</link>
		<comments>http://usabilitythoughts.com/windows-icon-selection-fail.html#comments</comments>
		<pubDate>Mon, 12 Apr 2010 08:18:04 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[icons]]></category>
		<category><![CDATA[selections]]></category>
		<category><![CDATA[windows]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=193</guid>
		<description><![CDATA[I ran into a usability fail that has to exist from windows 3.1.
Windows arranges it&#8217;s icons/shortcuts/files on desktop column by column. But if you select them with SHIFT (multiple select), it selects them line by line  . 
If you arrange icons by type and you want to delete the pictures, you cannot do that [...]]]></description>
			<content:encoded><![CDATA[<p>I ran into a usability fail that has to exist from windows 3.1.</p>
<p>Windows arranges it&#8217;s icons/shortcuts/files on desktop column by column. But if you select them with SHIFT (multiple select), it selects them line by line <img src='http://usabilitythoughts.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> . </p>
<p>If you arrange icons by type and you want to delete the pictures, you cannot do that by selecting them with SHIFT from first to last.</p>
<p>Since I use windows for ages and not realized this until now, i don&#8217;t think it bothers people, but still&#8230; interesting find. </p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Simple things</title>
		<link>http://usabilitythoughts.com/simple-things.html</link>
		<comments>http://usabilitythoughts.com/simple-things.html#comments</comments>
		<pubDate>Fri, 22 Jan 2010 15:10:10 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[objects]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=187</guid>
		<description><![CDATA[Let&#8217;s take one dead simple thing we all use every day: the bathroom light switch. The majority of the houses (or am I wrong?) have this switch outside the bathroom, and if the door has no glass it&#8217;s kind of hard to see if the light is on or off in the bathroom.

Put on that [...]]]></description>
			<content:encoded><![CDATA[<p>Let&#8217;s take one dead simple thing we all use every day: the bathroom light switch. The majority of the houses (or am I wrong?) have this switch outside the bathroom, and if the door has no glass it&#8217;s kind of hard to see if the light is on or off in the bathroom.</p>
<p><img src="http://usabilitythoughts.com/wp-content/uploads/2010/01/light-switch-62094.jpg" alt="light-switch-62094" title="light-switch-62094" width="300" height="300" class="alignnone size-full wp-image-188" /></p>
<p>Put on that piece of plastic some paint and you&#8217;ll have a perfectly usable switch:</p>
<p><img src="http://usabilitythoughts.com/wp-content/uploads/2010/01/light-switch-2.jpg" alt="light-switch-2" title="light-switch-2" width="300" height="300" class="alignnone size-full wp-image-189" /></p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Drag &amp; Drop on the web</title>
		<link>http://usabilitythoughts.com/drag-drop-on-the-web.html</link>
		<comments>http://usabilitythoughts.com/drag-drop-on-the-web.html#comments</comments>
		<pubDate>Wed, 13 Jan 2010 11:12:01 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Patterns]]></category>
		<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[drag]]></category>
		<category><![CDATA[drag&drop]]></category>
		<category><![CDATA[drop]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[web]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=182</guid>
		<description><![CDATA[For God&#8217;s sake, if you use it, please offer an alternative.
This the &#8220;add to playlist&#8221; Grooveshark system:

Very neat, clean. Unfortunately, if you don&#8217;t already know that&#8217;s how you do it, you have absolutely no hint to help you guess how you add a damn song to a damn playlist:

Yeah, i asked a fiend who found [...]]]></description>
			<content:encoded><![CDATA[<p>For God&#8217;s sake, <strong>if you use it, please offer an alternative</strong>.</p>
<p>This the &#8220;add to playlist&#8221; Grooveshark system:</p>
<p><img src="http://usabilitythoughts.com/wp-content/uploads/2010/01/grooveshark_drag.png" alt="grooveshark_drag" title="grooveshark_drag" width="458" height="339" class="alignnone size-full wp-image-183" /></p>
<p>Very neat, clean. Unfortunately, if you don&#8217;t already know that&#8217;s how you do it, you have absolutely no hint to help you guess how you add a damn song to a damn playlist:</p>
<p><img src="http://usabilitythoughts.com/wp-content/uploads/2010/01/grooveshark_hint.png" alt="grooveshark_hint" title="grooveshark_hint" width="358" height="260" class="alignnone size-full wp-image-184" /></p>
<p>Yeah, i asked a fiend who found out from another friend of his. That&#8217;s not usability, Grooveshark.</p>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
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		<title>So wrong on so many levels</title>
		<link>http://usabilitythoughts.com/so-wrong-on-so-many-levels.html</link>
		<comments>http://usabilitythoughts.com/so-wrong-on-so-many-levels.html#comments</comments>
		<pubDate>Mon, 19 Oct 2009 11:39:31 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Patterns]]></category>
		<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[buttons]]></category>
		<category><![CDATA[call to action]]></category>
		<category><![CDATA[forms]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=175</guid>
		<description><![CDATA[I have update the &#8220;All in one seo pack&#8221; for wordpress and it insisted that i update the configuration page. I went and checked the page an this is what i have found:

It amazes me how awful is this form made, I think it&#8217;s deliberately made so you fuck up. Let&#8217;s see why:
1. the &#8220;Reset&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p>I have update the &#8220;All in one seo pack&#8221; for wordpress and it insisted that i update the configuration page. I went and checked the page an this is what i have found:</p>
<p><img src="http://usabilitythoughts.com/wp-content/uploads/2009/10/seopack.png" alt="seopack" title="seopack" width="499" height="363" class="alignnone size-full wp-image-176" /></p>
<p>It amazes me how awful is this form made, I think it&#8217;s deliberately made so you fuck up. Let&#8217;s see why:</p>
<p>1. the &#8220;Reset&#8221; option in on the right. (I&#8217;m not saying the submit must be on the right, but it&#8217;s the most common that way)<br />
2. the &#8220;Reset&#8221; button is bigger and has the same design as the &#8220;Update&#8221; button. That and 1. makes it most likely to be pressed first<br />
3. both buttons have the same design, hence they are equally important? i don&#8217;t think so, the call to action button must be the &#8220;update&#8221; button. Keep in mind that &#8220;Reset&#8221; is a destructive action.<br />
4. what&#8217;s with the &#8220;>>&#8221; ? the arrows on the first button point to the second, which kindda&#8217; makes the second the call to action, but the arrows on the second? there&#8217;s no extra step, there&#8217;s only a form. </p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Use search buttons</title>
		<link>http://usabilitythoughts.com/use-search-buttons.html</link>
		<comments>http://usabilitythoughts.com/use-search-buttons.html#comments</comments>
		<pubDate>Mon, 19 Oct 2009 08:42:30 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Good practices]]></category>
		<category><![CDATA[Patterns]]></category>
		<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[buttons]]></category>
		<category><![CDATA[labels]]></category>
		<category><![CDATA[search]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=171</guid>
		<description><![CDATA[A basic usability test (very cheap also) is logging remote on another person&#8217;s computer and watching him/her use the app/website/tool. It&#8217;s eye opening. 
So I have seen my mother (who is not a computer savy person)  hovering the page in search of buttons. When she searches things she doesn&#8217;t use the keyboard, she presses [...]]]></description>
			<content:encoded><![CDATA[<p>A basic usability test (very cheap also) is logging remote on another person&#8217;s computer and watching him/her use the app/website/tool. It&#8217;s eye opening. </p>
<p>So I have seen my mother (who is not a computer savy person)  hovering the page in search of buttons. When she searches things she doesn&#8217;t use the keyboard, she presses the &#8220;Search&#8221; button, and when that&#8217;s not available she gets confused. If the search field has an arrow image background on the right side, she tries to click that arrow and gets puzzled when nothing happens.</p>
<p><img src="http://usabilitythoughts.com/wp-content/uploads/2009/10/use_search_buttons.png" alt="use_search_buttons" title="use_search_buttons" width="297" height="60" class="alignnone size-full wp-image-172" /></p>
<p>So, <strong>please use search buttons</strong>.</p>
<p>Oh, and please don&#8217;t name them &#8220;Go&#8221; or &#8220;>>&#8221; or stuff like that, name them &#8220;search&#8221;, and even put a magnifying glass on them.</p>
]]></content:encoded>
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		<slash:comments>6</slash:comments>
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		<item>
		<title>Form labels</title>
		<link>http://usabilitythoughts.com/form-labels.html</link>
		<comments>http://usabilitythoughts.com/form-labels.html#comments</comments>
		<pubDate>Mon, 19 Oct 2009 08:26:35 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Patterns]]></category>
		<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[forms]]></category>
		<category><![CDATA[inputs]]></category>
		<category><![CDATA[labels]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=167</guid>
		<description><![CDATA[DON&#8217;T put your form labels inside the inputs.

If i start writing into the input and i forget if i had to insert the username or the email address i have to delete everything, pray to god that the programmer made so the label appears again in the field once I click away, and after that [...]]]></description>
			<content:encoded><![CDATA[<p><strong>DON&#8217;T</strong> put your form labels inside the inputs.</p>
<p><img src="http://usabilitythoughts.com/wp-content/uploads/2009/10/labels.png" alt="labels" title="labels" width="364" height="87" class="alignnone size-full wp-image-168" /></p>
<p>If i start writing into the input and i forget if i had to insert the username or the email address i have to delete everything, pray to god that the programmer made so the label appears again in the field once I click away, and after that complete the field again. It&#8217;s not nice. </p>
]]></content:encoded>
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		<slash:comments>8</slash:comments>
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		<item>
		<title>Password requirements</title>
		<link>http://usabilitythoughts.com/password-requirements.html</link>
		<comments>http://usabilitythoughts.com/password-requirements.html#comments</comments>
		<pubDate>Thu, 14 May 2009 19:31:44 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Good practices]]></category>
		<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[fields]]></category>
		<category><![CDATA[forms]]></category>
		<category><![CDATA[login]]></category>
		<category><![CDATA[passwords]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=126</guid>
		<description><![CDATA[Let&#8217;s face it! People use the same passwords on every site where they need an account. More exactly their email and computer login password   You&#8217;ll be amazed how many of the users have only one password. It&#8217;s a bad thing but that&#8217;s how it is. 


A while ago a friend of mine wrote [...]]]></description>
			<content:encoded><![CDATA[<p>Let&#8217;s face it! People use the same passwords on every site where they need an account. More exactly their email and computer login password <img src='http://usabilitythoughts.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  You&#8217;ll be amazed how many of the users have only one password. It&#8217;s a bad thing but that&#8217;s how it is. </p>
<div align="center">
<input type="password" style="font-size:18px; padding:4px" value="password"/></div>
<p>A while ago <a href="http://translate.google.com/translate?js=n&#038;prev=_t&#038;hl=en&#038;ie=UTF-8&#038;u=http%3A%2F%2Fblog.raduceuca.com%2F2009%2F04%2F22%2Fe-parola-mea%2F&#038;sl=ro&#038;tl=en&#038;history_state0=">a friend</a> of mine wrote on his blog about sites which demand a certain number of chars, demand to use both numbers and letters and even one of the weird signs on the number keys.  Putting a <a href="http://blog.vkistudios.com/index.cfm/2009/5/14/Designing-the-User-Experience-The-Perils-of-Skipping-User-Tests">maximum limit</a> on the number of chars is plain stupid.</p>
<p>Please! don&#8217;t make users come up with a different password than they already use. Chances are they already use a password with more than 6 chars (due to restrictions allover the place). If you make the user invent a password with #$%^, he&#8217;s going to <strong>forget</strong> it. Then, he would have to recover/reset it &#8211; things that generates <strong>errors</strong> and <strong>frustration</strong>.</p>
<p>So PLEASE LEAVE PASSWORDS ALONEEE!!!111</p>
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		<slash:comments>3</slash:comments>
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		<item>
		<title>How to name your files</title>
		<link>http://usabilitythoughts.com/how-to-name-your-files.html</link>
		<comments>http://usabilitythoughts.com/how-to-name-your-files.html#comments</comments>
		<pubDate>Tue, 31 Mar 2009 09:49:29 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Good practices]]></category>
		<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[dev]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[files]]></category>
		<category><![CDATA[naming]]></category>
		<category><![CDATA[seo]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=100</guid>
		<description><![CDATA[I was reading an article on Useful Usability and opened all 15 links to save the PDF files on my computer. I don&#8217;t have the time to read them now but i hope to find some in the near future. (It&#8217;s basically like writing things on a CD, you&#8217;ll never insert that in the optical [...]]]></description>
			<content:encoded><![CDATA[<p>I was reading an article on <a href="http://useful-usability.blogspot.com/2009/03/15-valuable-usability-pdfs-you-never.html">Useful Usability</a> and opened all 15 links to save the PDF files on my computer. I don&#8217;t have the time to read them now but i hope to find some in the near future. (It&#8217;s basically like writing things on a CD, you&#8217;ll never insert that in the optical unit ever again <img src='http://usabilitythoughts.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  ).</p>
<p>Anyway, I saved almost all of them in a directory on my computer. Looking at them later I realized many of them have names which don&#8217;t say anything about the content of the file, one of them is named &#8220;johnny.pdf&#8221;.  The title of that particular article/study is &#8220;Why Johnny Can’t Encrypt: A Usability Evaluation of PGP 5.0&#8243;. While &#8220;johnny&#8221; is part of the title, left alone it doesn&#8217;t say anything about the usability evaluation in the file.</p>
<p><strong>When dealing with files on the web, name them according to the content.</strong> You don&#8217;t know where they may end up, you want exposure after all, help that exposure with a content descriptive name.</p>
<p>Another important reason: SEO. It&#8217;s one thing when Google Bot crawls a picture of a blue book named <strong>&#8220;blue_book.jpg&#8221;</strong>, and another when it crawls <strong>&#8220;ds7d6s9ad99s9s76d6s.jpg&#8221;</strong>. Your picture will end up higher on the Google Images Index and generate you more traffic.</p>
<p>The main reason though, has to be the user. To a human being &#8220;ds7d6s9ad99s9s76d6s&#8221; doesn&#8217;t say anything about the content, &#8220;blue_book&#8221; does.  </p>
<p><strong>Developer note: </strong><br />
<em>For huge applications dealing with many files it&#8217;s quite hard to avoid duplicates (that&#8217;s why developers use hash strings like &#8220;ds7d6s9ad99s9s76d6s&#8221;), take flickr.com for example, all their image names look like that. For the rest of the applications developers can use some kind of hybrid naming like &#8220;blue_book_7d7s8767.jpg&#8221;. It&#8217;s much better than to use only the hash string. </em></p>
]]></content:encoded>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>You know&#8230;</title>
		<link>http://usabilitythoughts.com/you-know.html</link>
		<comments>http://usabilitythoughts.com/you-know.html#comments</comments>
		<pubDate>Thu, 26 Mar 2009 15:37:53 +0000</pubDate>
		<dc:creator>Adrian</dc:creator>
				<category><![CDATA[Usability fail]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[help]]></category>

		<guid isPermaLink="false">http://usabilitythoughts.com/?p=91</guid>
		<description><![CDATA[&#8230; you have a problem when the user reaches your help pages. Usability fail.
]]></description>
			<content:encoded><![CDATA[<p>&#8230; you have a problem when the user reaches your help pages. Usability fail.</p>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
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