Usability Thoughts » Errors http://usabilitythoughts.com content meets user Thu, 12 Jan 2012 09:02:56 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Is your 404 page usable enough? http://usabilitythoughts.com/is-your-404-page-usable-enough.html http://usabilitythoughts.com/is-your-404-page-usable-enough.html#comments Fri, 06 Mar 2009 15:42:12 +0000 Adrian http://usabilitythoughts.com/?p=6 There are lots and lots of articles on 404 pages and creative solutions for that. I was reading (looking at it to be more exact) today a post on Pattern Tap and i thought: What is a common user thinking when he sees:

“404 – Please update your bookmarks”

2009-03-06_1736

The common user has no freakin’ idea what “404” means.

The rest of the message is confusing also: “Please update your bookmarks“. Huh? bookmark? what bookmark? my bookmark? what’s a bookmark? Have i done something wrong? Is it me? Oh man, i fucked up, didn’t I?

The 404 message must be clear: “The page you’re looking for does not exist, either you came on a broken link or the page was deleted in the meantime” or something like that, in plain english so your mother could understand it.

]]> http://usabilitythoughts.com/is-your-404-page-usable-enough.html/feed 0